Delivery terms and conditions
Your orders are usually dispatched 2 to 5 business days. You will receive an email notification from Underfloor Heating Shop when your order is shipped.
If a delivery has not arrived at the expected time, the Purchaser must contact us as soon as possible. Underfloor Heating Shop shall then contact its authorised carrier to initiate an enquiry. Enquiries may take some time but we aim to resolve all delivery problems immediately after being notified.
Once receiving products ordered, the purchaser must check that the products are correct. The customer must notify the Underfloor Heating Shop of any delivery anomalies (missing or broken Products, parcel damaged, etc.) by contacting us as soon as possible and specifying the nature of the problem.
If you have any concerns or questions about your order, contact us at email@example.com and we will be happy to assist you.
Return and Exchange
If, for whatever reason, you need to change or return an order, please contact us at firstname.lastname@example.org We will always do our best to accommodate your needs.
You should check your goods as soon as you received and you in order to ensure in 30 days that;